Get in Touch With Us

Got a question about something you've read on neatcarparts.co.uk, spotted an error, or want to flag an update we've missed? This page covers how to get in touch and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest route to a real answer. Send your message to [email protected] and a member of the team will read it and reply personally — we don't rely on canned responses. We aim to get back to you within two working days, though this can stretch slightly during busier periods.

If you can, mention what your message relates to in the subject line — a specific brand, a page, or a general query. It helps us route things faster and means you're not waiting on a reply that's gone to the wrong inbox.

What You Can Get in Touch About

• Site content and accuracy — If something on a review or comparison page looks out of date, wrong, or unclear, tell us. We rely on reader feedback to keep our coverage of casinos not on GamStop current.
• Questions about how we rate and rank — If you want more detail on why a brand like Betmica or Kikibet sits where it does, or how our comparisons work, we're happy to explain our reasoning.
• Corrections from operators — If you represent one of the brands featured on this site and a detail about your offer or terms has changed, let us know so we can review it.
• General feedback — Ideas for topics we haven't covered, or thoughts on how the site could be more useful, are always welcome.
• Concerns about gambling behaviour — If you or someone you know is finding it hard to manage their gambling, tell us in your message and we'll point you towards relevant support organisations. This applies whether you're asking about UK-licensed sites or gambling sites not on GamStop.

Before You Write In: Common Questions We Get

A few enquiries come up often enough that it's worth addressing them here directly, rather than waiting for you to ask.

Can you recommend a specific casino for me?

We publish independent reviews and rankings, including our page on trusted non GamStop casinos in the UK, but we can't give personalised recommendations by email. What suits one player — in terms of games, payment methods or bonus terms — won't suit another, so our advice is to compare the options against your own priorities.

Why isn't a particular casino listed on your site?

We only cover a defined set of brands that we've reviewed and ranked, currently including names such as Betmica, Kikibet, Betninja, WinnerIsland and others shown on our comparison pages. If a casino isn't listed, it simply hasn't been part of that review process — it isn't a comment on its legitimacy.

I've self-excluded through GAMSTOP — can I still contact you?

Yes. GAMSTOP is a UK self-exclusion scheme covering GB-licensed operators, and this site exists to inform readers about casinos operating outside that scheme, typically under other jurisdictions such as Curaçao. We're happy to answer general questions about how that works, though we'd always encourage anyone reconsidering their gambling habits to think carefully before signing up anywhere and to seek support if they need it.

What Happens After You Send a Message

Every email is read by a person, not a bot. Once we've had a look, we'll either answer directly, ask a follow-up question if we need more detail, or point you towards the relevant page on the site — such as our guide to trusted non GamStop casinos in the UK if your question is about a specific brand or bonus.

We take accuracy seriously across all our content — bonus terms, ratings, payment details and everything in between — and reader feedback is one of the ways we keep pages current. If you've noticed anything that needs a second look, that message is genuinely useful to us.

Reminder: gambling is for over-18s only. If you'd like general information on responsible play or need support, mention this when you write to us and we'll point you in the right direction.